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QBE Australian Cancellation Policy

Cancellation cover for prepaid travel arrangements should a trip need to be cancelled or postponed after you have made bookings and paid deposits.

  • Domestic trip cancellation insurance covering cancellation fees, lost deposits and emergency travel arrangements
  • Insures against a range of unexpected events that could prevent you going on a planned trip (events are listed in the policy wording)
  • Covers prepaid travel arrangements - including flights, rental vehicles, hotels, tours and other travel expenses
  • Available for travel within Australia, including Christmas Island, Cocos Island, Lord Howe Island and Norfolk Island
  • Select a sum insured of either $1,000 or $3,000 per adult, with a $50 excess in the event of a claim
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Mother and daughter planning trip

Cancellation insurance

The QBE Australian Cancellation & Additional Expenses Policy provides cover for prepaid travel expenses if the trip needs to be cancelled, or for the reasonable cost of rearranging the trip (provided that not greater than the cancellation fees that would have been incurred had the trip been cancelled).

Policies are available regardless of age, and travellers can choose a sum insured of either $1,000 or $3,000 per fare paying passenger. Cover can be taken out up to 12 months prior to the trip that you would like to insure, with cover commencing from the time the policy is purchased. The QBE Australian Cancellation Policy is not available for trips that are greater than 12 months in duration.

Where comprehensive domestic cover is required, the QBE Australian Comprehensive Policy is also available.

Policy benefits

Schedule of benefits

Per adult

Cancellation or holiday deferment costs $1,000 / $3,000
Emergency travel arrangements and accommodation expenses $1,000 / $3,000

Covers a range of unexpected events

Policies cover a wide range of events that could lead to cancelling a trip. The specific events that are covered are listed on pages 46-47 in the product disclosure statement, and include:

  • you are unable to start or finish the trip because a member of your travelling party or a relative (who is a resident of Australia or New Zealand) dies or suffers a seriously illness or injury;
  • your flight has been cancelled or restricted because of severe weather, natural disaster, riot or civil insurrection;
  • your prepaid accommodation has been destroyed by severe weather or natural disaster and no alternative accommodation is available;
  • you are involved in, or delayed by, a car, train, plane or boat accident or incident; or
  • a wedding, conference, prepaid concert, or ticketed sporting event which was the sole purpose of the trip has been cancelled.

Prepaid travel arrangements

Travel arrangements covered by the QBE Australian Cancellation & Additional Expenses Policy include flights, cruises, accommodation, tours and other travel expenses that are unused and non-refundable. Where a partial refund is paid by the travel provider, only the non-refunded balance will be covered by the policy. Pre-paid theme park tickets, event tickets and golf green fees are also covered if they need to be cancelled due to illness, injury or death.


Sum insured

Premium (per adult)

$1,000 $52  $42
$3,000 $70  $70

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Policy terms and conditions apply, and can be found in the product disclosure statement.

Visa, Mastercard, American Express and Diners accepted